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Award Posting Process Encountered Error(s), Error 172 Financial Aid Term Mismatch Detected (Doc ID 2406742.1)

Last updated on JUNE 01, 2018

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.


On : CS 9 or 9.2

When attempting to post on Assign Awards to Students, the following error occurs

Award posting process encountered error(s).  (14420,62) A log (.out) file of the process as it fails will show the following additional information:

Message Set Number = 14420+
Message Number = 00172+

Financial Aid Term mismatch detected.

The issue can be reproduced at will with the following steps:
1. Navigate to assign awards to students, for the student and aid year
2. Add or change item type and validate
3. Post

The issue may just occur for one student or a small number


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