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Clicking On OnBoarding Activities Tile Presents Blank Page (Doc ID 2407215.1)

Last updated on JUNE 04, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Built an Activity Guide template for Onboarding and assigned it to an employee as a test case. Gave the employee the "OnBoarding Employee" role. They can click the tile, but then get a blank screen instead of the steps as expected and designated in the activity guide.

EXPECTED BEHAVIOR
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Activity guide steps need to be displayed instead of blank page

STEPS
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The issue can be reproduced at will with the following steps:
1. User logs in and navigates to Employee Home Page -> Clicks OnBoarding tile -> Clicks OnBoarding Activities tile -> Presents with blank page

Changes

 

Cause

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