My Oracle Support Banner

E-PORTAL: Maintain Surveys Layout Issue Expected Response (in IE objects overlap) (Doc ID 2408971.1)

Last updated on JUNE 08, 2018

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Problem statement:
-------------------------------
PIH PUM#6

When creating a new survey, the valid response cannot be selected in a dropdown box (only the operand can be selected).
After sending out the survey, the operand and response overlap, which makes it difficult to read or understand what it means



Environment:
--------------------
PIH PUM #6
PeopleTools 8.56.08
DEMO environment


Steps:
---------

1) Signon to the PIA
2) Select Portal Administration - Survey > Maintain Surveys
3) Add new survey
4) Observe the page

Expected Behaviour:
---------------------------------
To be able to select valid response in the Survey Setup page

Actual Behaviour:
----------------------------
in IE valid response dropdown box is not visible in Setup Survey page , while after Sending out the survey with the Send button the expected response (this is wrongly selected as default with no control over it) and the operand overlaps in Setup Survey page




Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.