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Document Upload Status Not Marked As Complete When Benefits Administrator Uploads Document For Employee (Doc ID 2409717.1)

Last updated on SEPTEMBER 16, 2022

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When Benefits Administrator uploads a life event document on behalf of an employee, the document upload step is not marked as complete. This prevents the employee from completing the life event.

Is this a bug or working as designed?


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