E-PUM: Fail To Install PeopleSoft Client On Non-English Windows 7 machine

(Doc ID 2409770.1)

Last updated on JUNE 11, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Install and Packaging

Fail to install PeopleSoft Client on Non-english windows 7. The same installation resource is work on the English Windows Server 2012 R2.

ERROR
------------
File "C:\temp\PTC-DPK-WIN8.56.07-1of1\Python2.7.9\LIB\tarfile.py", line 2225, in makefile
withbltn_open(targetpath, "wb") as target:IOError: [Errno 22] invalid mode ('wb') or filename:'c:\\psoft\\pt85607\\nvision\\LAYOUT\\\xe9\x9c.xnv'
"****** SetupPTClient ended at 17:52:33.22 ******"
"Please review
C:\users\Tony.Wei\AppData\Local\Temp\PeopleSoft\PTClientDeploy.log for
additional information."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Downloaded the file - HCM-920-UPD-026-WIN_6of11.zip from MOS .
2. Run SetupPTClient.bat -t

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with installing the PT client

Changes

 

Cause

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