My Oracle Support Banner

EBI 9.2: When Press Cancel On Approval Monitor In Billing WorkCenter, Error Pops Up ‘Function OnReadyState error’ (Doc ID 2409834.1)

Last updated on JUNE 11, 2018

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 PUM 25 version, Billing Workflow

When press cancel on approval monitor error pops up ‘Function OnReadyState error’

‘Function OnReadyState error’

The issue can be reproduced at will with the following steps:
1. Goto Billing workcenter - Invoice pending approval.
2. Click on invoice id for details, click on approvals.
3. Click on approval monitor and hit cancel error pops up.

The issue has the following business impact:
Due to this issue, users cannot proceed with work center activity for pending approval invoice.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.