EBI 9.2: When Press Cancel On Approval Monitor In Billing WorkCenter, Error Pops Up ‘Function OnReadyState error’

(Doc ID 2409834.1)

Last updated on JUNE 11, 2018

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 PUM 25 version, Billing Workflow

When press cancel on approval monitor error pops up ‘Function OnReadyState error’

ERROR
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‘Function OnReadyState error’


STEPS
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The issue can be reproduced at will with the following steps:
1. Goto Billing workcenter - Invoice pending approval.
2. Click on invoice id for details, click on approvals.
3. Click on approval monitor and hit cancel error pops up.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with work center activity for pending approval invoice.

Changes

 

Cause

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