ELM 9.2 - Learner Group Not Populating

(Doc ID 2410726.1)

Last updated on JUNE 13, 2018

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Query-based Learner Group is not populating the Group Members grid when clicking on the Populate Learner Group pushbutton

EXPECTED BEHAVIOR
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Learner Group members should be added to the LG when the Populate Learner Group pushbutton is clicked.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Reporting Tools > Query > Query Manager - create Query
2. Enterprise Learning > Learner Groups - Define the Query-based Learner Group
3. Click Populate Learner Group pushbutton
4. Compare results of Query Run tab vs. Learner Group's Group Members grid for match

Changes

 

Cause

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