Unable to Add a New Node to the Academic Organization Tree

(Doc ID 2410952.1)

Last updated on JUNE 13, 2018

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When trying to add a new node to tree ACAD_ORGANIZATION, the user receives a warning message stating that the range cannot be blank.

EXPECTED BEHAVIOR
-----------------------
To be able to enter a blank range for the academic organization node/leaf.

REPLICATION STEPS
=================
The issue can be reproduced at will with the following steps:

  1. Navigate to Tree Manager -> Tree Manager, and pull up the ACAD_ORGANIZATION tree.
  2. Verify Performance Options are defined as Dynamic Selector, Selector Options are Range of Values
  3. Insert new Child Node
  4. Click leaf button for new child node
  5. See Range of Value Form and click Add, receive message Do you want to add a blank Detail (49, 30)
  6. Click Okay, get new message of Overlapping details (25, 2)
  7. Click Okay, get another message of F&R (or name of child node) has no specified range (25, 11)
  8. Click Okay

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms