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E-PORTAL: "function loadXMLDoc - Error: Network Error" On Page if Search Specifically From 'Menu Pagelet' In PT 8.55 (Doc ID 2411047.1)

Last updated on JUNE 14, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Portal Technology

Error shows up in PIA page if search is performed specifically from 'Menu pagelet'. Rest of other search have no issues and works fine.

ERROR
-----------------------
Error in opening/sending request , function loadXMLDoc - Error: Network Error

ENVIRONMENT
----------------------
IE 11.2068.14393.0 / Chrome 65.0.3325.146.
PT 8.55.18
CS 9.2

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. using IE11 (or) Chrome
2. Log into PIA
3. In Menu pagelet, enter a value in the search field.
4. Then select the search (>>) icon and the above error shows up

Refer attached screenshot for detailed error.

Changes

 

Cause

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