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E-PORTAL: Unified Navigation Remote Content Breaks After Tools 8.56 Upgrade. (Doc ID 2411882.1)

Last updated on JUNE 26, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Portal Technology

When attempting to navigate from Interaction HUB to FSCM content,
the following error occurs.

ERROR
-----------------------
Uncaught TypeError: Cannot read property 'split' of undefined
  at DoBackService (PT_COMMON_FMODE_MIN_541.js:6837)
  at DoBack (PT_COMMON_FMODE_MIN_541.js:6817)
  at :1:1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to portal HUB
2. Navigate to FSCM content
3. error: Uncaught TypeError: Cannot read property 'split' of undefined
  at DoBackService (PT_COMMON_FMODE_MIN_541.js:6837)
  at DoBack (PT_COMMON_FMODE_MIN_541.js:6817)
  at :1:1

Cause

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