CM Duplicate External Transactions Appearing On Semi Manual Reconciliation Page (on The System Side)

(Doc ID 2411981.1)

Last updated on JUNE 15, 2018

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Duplicate external transactions are appearing on Semi Manual Reconciliation page (on the System side).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a new bank (UTBNK) of different SetId but with similar External Bank Id and Account Number like USBNK which is an existing bank.
   - Note that the system allowed this to be created

2. Create an external transaction using the bank id and account number common to USBNK and UTBNK

3. Navigate to Banking > Reconcile Statements > Semi-Manual Reconciliation.

4.  Search for transactions using bank id and account number common to USBNK and UTBNK on the Semi-Manual Reconciliation page
     - Two similar external transactions will show under System Transactions





Changes

 

Cause

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