My Oracle Support Banner

EAR9.2: MAINTENANCE WORKSHEET IN ACTOB ERROR After Fix Applied From PeopleSoft Image 12 (Doc ID 2413365.1)

Last updated on MARCH 09, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 Image #18, AR Update - Posting

Testing for <Defect #20331327> EAR9.2: MAINTENANCE WORKSHEET IN ACTOB ERROR from Image #12 fails in 9.2 Image #18 test environment.

Maintenance worksheet processes successfully for item write-offs of small amount with multiple (12-13) revenue/AR accounting entries.

The issue can be reproduced at will with the following steps:
1. Set Up Financials/Supply Chain > Common Definitions > Design ChartFields > ChartField Inheritance > ChartField Inheritance
2. Search for SetID & Inheritance Group = Receivables and Billing
3. Set Operating Unit = Always Inherit
4. Accounts Receivable > Pending Items > Online Items > Group Entry
5. Create a pending item for 100.00 USD
6. On Accounting Entries tab, click lightning bolt to create accounting entries
7. Modify User Revenue & AR rows to divide the 100.00 between 100+ distribution accounts
8. Set Group to Batch Standard
9. Accounts Receivable > Receivables Update > Request Receivables Update
10. Accounts Receivable > Payments > Online Payments > Regular Deposit
11. Create deposit for 997.28 USD for the item above
12. Accounts Receivable > Payments > Apply Payments > Create Worksheet
13. Change Payment Amt to 997.28 and save leaving the 2.72 open
14. Set deposit Batch Standard and run Receivables Update again
15. Create maintenance worksheet to write-off the 2.72 remaining balance
2. Run ARUPDATE it goes to ACTOB error.





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.