AR9.2: MAINTENANCE WORKSHEET IN ACTOB ERROR After Fix Applied From PeopleSoft Image 12

(Doc ID 2413365.1)

Last updated on JUNE 20, 2018

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 Image #18, AR Update - Posting

ACTUAL BEHAVIOR
---------------
Testing for <Defect #20331327> EAR9.2: MAINTENANCE WORKSHEET IN ACTOB ERROR from Image #12 fails in 9.2 Image #18 test environment.

EXPECTED BEHAVIOR
-----------------------
Maintenance worksheet processes successfully for item write-offs of small amount with multiple (12-13) revenue/AR accounting entries.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set Up Financials/Supply Chain > Common Definitions > Design CharFields > CharField Inheritance > CharField Inheritance
2. Search for SetID = SHARE & Inheritance Group = Receivables and Billing
3. Set Operating Unit = Always Inherit
4. Accounts Receivable > Pending Items > Online Items > Group Entry
5. Create a pending item for 100.00 USD
6. On Accounting Entries tab, click lightning bolt to create accounting entries
7. Modify User Revenue & AR rows to divide the 1000.00 between 100+ distribution accounts
8. Set Group to Batch Standard
9. Accounts Receivable > Receivables Update > Request Receivables Update
10. Accounts Receivable > Payments > Online Payments > Regular Deposit
11. Create deposit for 997.28 USD for the item above
12. Accounts Receivable > Payments > Apply Payments > Create Worksheet
13. Change Payment Amt to 997.28 and save leaving the 2.72 open
14. Set deposit Batch Standard and run Receivables Update again
15. Create maintenance worksheet to write-off the 2.72 remaining balance
2. Run ARUPDATE it goes to ACTOB error.

 

Changes

 

Cause

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