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Self Service > Recruiting > Careers: Click ‘My Contact Information’ > Address >Non-Functioning Greyed-Out 'Lookup Address' Field Is Seen (Doc ID 2413406.1)

Last updated on JUNE 20, 2018

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other Issue with Candidate Gateway

ACTUAL BEHAVIOR
---------------
Recruitment ESS: Contact information: Lay-out issue

When you enable Address Search and Address Validation in configuration of country table, you get a confusing lay-out on a Careers page via ESS (My Contact Information page).

EXPECTED BEHAVIOR
-----------------------
When you enable Address Search and Address Validation in configuration of country table, you get a
confusing lay-out on a Careers page via ESS (My Contact Information page).
A non-functioning greyed-out field ‘Lookup Address'  is shown to the right of the Country field


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Replication steps
Set up HCM > Install > Country Table: BEL
Make sure both checkboxes are checked.
Self Service > Recruiting > Careers: Click ‘My Contact Information’
In the Address Section, just to the right of the Country field, a greyed-out field ‘Lookup Address'  is shown   (see below)

 


 

Changes

 

Cause

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