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ePay: T4 On Mobile: This Form Cannot Be Updated Using A Mobile Device (Doc ID 2413445.1)

Last updated on JUNE 20, 2018

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : PeopleSoft Payroll for North America, version 9.1 or 9.2 and PeopleTools 8.56, A Warning appears when attempting to view a T4 on a mobile device that the customer does not want to see.

When attempting to view a T4 (Canadian year end tax form, component PY_SS_YE_FORM_CAN), generated by BI Publisher on a mobile device, the following error occurs.

ERROR
-----------------------
 "This form cannot be updated using a mobile device (235,263)"

Changes

 

Cause

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