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Unable To Approve Job Offer (Doc ID 2413796.1)

Last updated on JUNE 21, 2018

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When user clicks the Approvals Tile on the Home page, it is not invoking Approvals Page. It is processing for several minutes and then session is getting timed out. This happened after adding Prepare Job Offer and when manager tries to access Fluid Approval page.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login and on Manager Self Service click the Approvals tile
  2. The processing circle will appear and eventually time out and kick the user to the login page

 

Changes

 

Cause

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