E-WL: Weblogic Crashing with Java.lang.OutOfMemoryError: Java Heap Space due to 'Max rows in search results' being set to 0 and 'Default rows in search results' being set to 99,999.

(Doc ID 2413984.1)

Last updated on JUNE 26, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

Environment Details:

  WebLogic: 12.2.1.3.180417 (PSU 27342434)
  PeopleTools: 8.56.08
  Tuxedo: 12.2.2.0.0 (RP027)

WebLogic is randomly is crashing.
The following error occurs.

ERROR
-----------------------
 java.lang.OutOfMemoryError: Java heap space


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Self Service --> Time Reporting --> Report Time --> Timesheet

2. Click on the magnify glass next to the combination code

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Web Server domains are crashing, causing currently active user sessions to get interrupted

Cause

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