EAP: AWE Pushback enabled on Escalated Vouchers generates error -- Pushback is disabled for this approver. (18081,1020) EOAW_CORE.ENGINE.PathInst.OnExecute
(Doc ID 2414046.1)
Last updated on JULY 07, 2020
Applies to:PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
AWE is turned on. Voucher has 2 levels of Approvers. Level 1 Approvers were Skipped due to the timeout option so the Level 2 Approvers are Pending. When a Level 2 Approver displays the Pending Voucher through Fluid Approvals, the Pushback button is enabled (which it should not be since the Level 1 Approvers were skipped). If click on Pushback, an error is received.
Pushback is disabled for this approver. (18081,1020) EOAW_CORE.ENGINE.PathInst.OnExecute Name:Pushback PCPC:30988 Statement:481
Called from:EOAW_CORE.ENGINE.StageInst.OnExecute Name:Pushback Statement:916
Called from:EOAW_CORE.ENGINE.AppInst.OnExecute Name:PushbackByThread Statement:869
Called from:EOAW_APPROVAL_MM_FL.awCore.approval.handler.OnExecute Name:doPushBack Statement:834
Called from:EOAW_APPROVAL_MM_FL.awCore.approval.handler.OnExecute Name:takeAction Statement:937
1. Turn on AWE
2. Setup of Transaction Configuration for Process ID = VoucherApproval
a. Event = On Escalate
b. Event = Push Back
3. Setup of Approval Process for Process ID = VoucherApproval
a. Timeout Option setup at the Definition Options level and the Paths level has Escalate Option = Advance Approval, Hours = 2
4. Create a Voucher
5. Submit the Voucher For Approval
6. Voucher was not approved by Level 1 Approvers within the 2 hour time frame
7. Level 1 Approvers are Skipped and Voucher is Pending for Level 2 Approvers
8. Level 2 Approver displays the Voucher through Fluid Approvals
9. Pushback button is enabled
10. Click the Pushback button
11. Above error occurs
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