EAP: AWE Pushback enabled on Escalated Vouchers generates error -- Pushback is disabled for this approver. (18081,1020) EOAW_CORE.ENGINE.PathInst.OnExecute (Doc ID 2414046.1)

Last updated on JULY 07, 2020

Applies to:

Symptoms

AWE is turned on.  Voucher has 2 levels of Approvers.  Level 1 Approvers were Skipped due to the timeout option so the Level 2 Approvers are Pending.  When a Level 2 Approver displays the Pending Voucher through Fluid Approvals, the Pushback button is enabled (which it should not be since the Level 1 Approvers were skipped).  If click on Pushback, an error is received.

ERROR
Pushback is disabled for this approver. (18081,1020) EOAW_CORE.ENGINE.PathInst.OnExecute  Name:Pushback  PCPC:30988  Statement:481
Called from:EOAW_CORE.ENGINE.StageInst.OnExecute  Name:Pushback  Statement:916
Called from:EOAW_CORE.ENGINE.AppInst.OnExecute  Name:PushbackByThread  Statement:869
Called from:EOAW_APPROVAL_MM_FL.awCore.approval.handler.OnExecute  Name:doPushBack  Statement:834
Called from:EOAW_APPROVAL_MM_FL.awCore.approval.handler.OnExecute  Name:takeAction  Statement:937
Called from:EOAW_APPROVAL_MM_FL.actionButton.actionControlBase.OnExec

STEPS
1.  Turn on AWE
2.  Setup of Transaction Configuration for Process ID = VoucherApproval
a.  Event = On Escalate
b.  Event = Push Back
3.  Setup of Approval Process for Process ID = VoucherApproval
a.  Timeout Option setup at the Definition Options level and the Paths level has Escalate Option = Advance Approval, Hours = 2
4.  Create a Voucher
5.  Submit the Voucher For Approval
6.  Voucher was not approved by Level 1 Approvers within the 2 hour time frame
7.  Level 1 Approvers are Skipped and Voucher is Pending for Level 2 Approvers
8.  Level 2 Approver displays the Voucher through Fluid Approvals
9.  Pushback button is enabled
10.  Click the Pushback button
11.  Above error occurs

Changes

Cause

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