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E-MCF: PT 8.55, PT 8.56 GETMAILTARGET Connection To Mail Server For Inbound Read Of Email Fails With This Error: " javax.mail.MessagingException: Connection dropped by server?" When TLSv1.2 Is Required (Doc ID 2415182.1)

Last updated on DECEMBER 20, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

Applies To: Tools 8.53.26,  8.54.19 , 8.55, 8.56, 8.57.

 

Sample non-working environment

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PeopleTools 8.56.09

Weblogic JDK 1.8.0_144

Customer's mail server team requires TLSv1.2 and MCF connection test ( to read inbound mails ) to mail server is failing. 

Navigation:  PeopleTools -> Multichannel Framework -> Email - > Sample pages

 

Sample non-working environment
-----------------------
PeopleTools :8.55.13
Weblogic Opatch version : Patch description: "WLS PATCH SET UPDATE 12.1.3.0.170117

java version "1.7.0_171"
Java(TM) SE Runtime Environment (build 1.7.0_171-b11)
Java HotSpot(TM) 64-Bit Server VM (build 24.171-b11, mixed mode)

In 8.55.13 the MCF connection to mail server ( to read inbound emails and retrieve them into PSFT application ) is not working.

This issue was identified in Tools 8.55.13 after Exchange Team blocked TLSv1.0 on the Exchange Servers.  Per customer's security policy, TLSv1.2 is required.

Error:

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Cause

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In this Document
Symptoms
Cause
Solution
References


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