E-MCF: PT 8.55, PT 8.56 GETMAILTARGET Connection To Mail Server For Inbound Read Of Email Fails With This Error: " javax.mail.MessagingException: Connection dropped by server?" When TLSv1.2 Is Required
(Doc ID 2415182.1)
Last updated on OCTOBER 23, 2021
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.54 and laterInformation in this document applies to any platform.
Symptoms
Applies To: Tools 8.53.26, 8.54.19 , 8.55, 8.56, 8.57.
Sample non-working environment
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PeopleTools 8.56.09
Weblogic JDK 1.8.0_144
Customer's mail server team requires TLSv1.2 and MCF connection test ( to read inbound mails ) to mail server is failing.
Navigation: PeopleTools -> Multichannel Framework -> Email - > Sample pages
Sample non-working environment
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PeopleTools :8.55.13
Weblogic Opatch version : Patch description: "WLS PATCH SET UPDATE 12.1.3.0.170117
java version "1.7.0_171"
Java(TM) SE Runtime Environment (build 1.7.0_171-b11)
Java HotSpot(TM) 64-Bit Server VM (build 24.171-b11, mixed mode)
In 8.55.13 the MCF connection to mail server ( to read inbound emails and retrieve them into PSFT application ) is not working.
This issue was identified in Tools 8.55.13 after Exchange Team blocked TLSv1.0 on the Exchange Servers. Per customer's security policy, TLSv1.2 is required.
Error:
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Cause
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In this Document
Symptoms |
Cause |
Solution |
References |