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Unable To Access Spro Invoice For A Supplier With A Different Remitting Supplier (Doc ID 2415619.1)

Last updated on JUNE 26, 2018

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Invoices cannot be accessed by the Provider contact associated to a Supplier when the Remitting Supplier is different than the Invoicing Supplier.

The issue can be reproduced at will with the following steps:
1. Choose any supplier and choose the remitting supplier to another supplier.
2. Create a new Invoice to that supplier from sPro.
3. Provider contact will receive a notification on the worklist to approve the invoice.
4. When he tries to approve the invoice , the invoice will not be displayed.


Changes

 

Cause

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