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EAM: Fluid Physical Inventory Small Form Factor Edit Issue (Doc ID 2415779.1)

Last updated on JUNE 26, 2018

Applies to:

PeopleSoft Enterprise FIN Asset Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, PI # 24. Physical Inventory

ACTUAL BEHAVIOR
---------------
Fluid Physical Inventory Small Form Factor Edit Issue

The Edit Scan Record page (Fluid Physical Inventory) is used to modify scanned asset information. If this is a new asset you can edit all fields on this page. If this is an existing asset you cannot edit Business Unit, Asset ID, and Tag. We are finding that on a small form factor device (ie iPhone), scanning an asset for the second time will not properly record any edit updates.

Using a larger form factor device (ie iPad) will record the changes. Additionally, selecting an asset from the left hand navigation (on a small form factor) will not bring up the asset. A larger form factor device will bring up the asset from the left hand navigation.


EXPECTED BEHAVIOR
-----------------------
Scan id should be updated .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add a user role to scan options.
2. Enable mobile physical inventory.
3. Define Inventory occurence.
4. Define the scan options.
5. Generate Scan file.
6. Login as the another user.
7. Go to Fluid home page.
8. Navigate to asset tracking.
9. Scan the asset using tag id.
10. Edit and update scan id.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have scan id updated for the asset id.

Cause

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