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eBen Return To Event Selection Link Missing In Life Events -Portal Environment Classic Page (Doc ID 2416324.1)

Last updated on SEPTEMBER 11, 2018

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Return to event selection link is missing on the Add/Review Dependents page when accessed while trying to enroll in benefits using life events

STEPS
-----------------------
1. Log in to PeopleSoft HCM 9.2 instance and navigate to Life Events page using below navigation
Self Service > Benefits > Life Events
2. Select one of the life events (marriage in this case)
3. Complete all steps till you reach the Benefit enrollment step
4. Click to edit one of the plan type elections.
5. Click on Add/Review Dependent button, the Return to Event Selection link is not visible.


Cause

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