E-SEC: Users Not Able To Login While Dynamic Role Rule Process Is Running Due To Lock on The PSLOCK Table

(Doc ID 2416461.1)

Last updated on JUNE 27, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

PT 8.55x and greater

ACTUAL BEHAVIOR
---------------
Deadlocking is occurring when running Dynamic Role Rules and users cannot login while the PSLOCK table is locked during this process. This did not appear to be an issue in previous tools releases.

EXPECTED BEHAVIOR
-----------------------
Locking should not occur when running delivered processes.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run dynamic role rules
2. While process is running users cannot login

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login while waiting on DB lock contention on the PSVERION/PSLOCK table while Dynamic Role rules are running.

Changes

 

Cause

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