E-FLUID : Getting "XML Is Invalid" Error Or Page Hangs For All Search Pages On PeopleTools 8.56 In All Browsers
(Doc ID 2416677.1)
Last updated on SEPTEMBER 14, 2021
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.
Users are getting Error - "XML is invalid"/page hangs for all the search pages in IE/Chrome/Firefox
Issue occurs only if the branding options as below.
PeopleTools > Portal > Branding > Branding System Options on the environment.
Default Branding Theme: DEFAULT_THEME_FLUID
Theme Style Type: Classic Plus
Default Style Sheet Name: PSSTYLEDEF_TRANGERINE
The issue can be reproduced at will with the following steps:
1. Logon to PIA
2. Navigate to Main Menu > People Tools > Process Scheduler > System Process Requests
3. Leave basic search blank and hit search
4. Hanging occurs and in some browsers page loads with "XML is invalid" error
Press F12 and open the browse console tool can see below error
"XML5617: Illegal XML character. Line:158, Column 154"
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