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EMM: Performance Issue On Opening A WO In Work Order Search Page. (Doc ID 2417440.1)

Last updated on JUNE 29, 2018

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, PUM # 24. Performance

ACTUAL BEHAVIOR
---------------
Opening a Work Order performance issue

When opening a work order form the Work Search Page, it takes an excessive amount of time.

EXPECTED BEHAVIOR
-----------------------
WO should open quickly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create a Work Order with one task.
Save the Work Order.
Return to the search menu.
Search for the work order.
Takes at least a minute to open the work order.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open WO within the time frame.

Cause

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