For Life Plans With Age Reduction, The Order That The Coverage Maximum Is Applied Is Different Between The Benefits Snapshot Process ( Ben100a) And Payroll Calculation. (Doc ID 2417587.1)

Last updated on SEPTEMBER 18, 2023

Applies to:

Symptoms

For Life Plans with age reduction, the order that the coverage maximum is applied is different between the Benefits Snapshot process (Ben100a) and Payroll Calculation.

For example: for a 2x Salary Life plan with Salary = 265780 * 2 = 531560, round = 532000

Ben100a results:
 Applied Age Reduction = 345800 then coverage maximum = 200,000

Payroll deductions results:
 Applied coverage maximum = 200,000 then Age Reduction = 130,000


STEPS
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The issue can be reproduced at will with the following steps:

1. Enroll employee in 2X Life plan with Age Reduction and Coverage Maximum.
Navigation:  Benefits >  Enroll In Benefits > Life and AD/D Benefits
2. Run Payroll calculation for employee.  Payroll for North America > Payroll
Processing USA > Produce Payroll > Calculate Payroll
3. Run Ben100a for employee.  Benefits > Interface with Providers > Refresh
Benefit Snapshot

Compare the results

Changes

Cause

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