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E-RD/PRCS/NV: Error Downloading Excel File "Application Experienced An Internal Error Loading The SSL Libraries" (Doc ID 2417621.1)

Last updated on JUNE 29, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.56 [Release 8.4]
Microsoft Windows x64 (64-bit)

Symptoms

PIA navigation goes through SSL. Retrieving nVision MS Excel reports through Report Manager results in a Windows security popup with following error message:

"certificate error the application experienced an internal error loading the ssl libraries"

Cause

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