E-CA: At the Screen "Select Target Database", Change Assistant Shows the Error "There is no product information for 'HCDMO856'. Modify the database and add product information."

(Doc ID 2418330.1)

Last updated on JULY 02, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Upgrade

Created database definition in change assistant but when selecting the database as the target database for upgrade at the screen "Select Target Database", it returned the error message below:

ERROR
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"There is no product information for 'HCDMO856'. Modify the database and add product information."

STEPS
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The issue can be reproduced at will with the following steps:
1. Define the database in Change Assistant
2. Select the database at the "Select Target Database" screen


Cause

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