Time And Labor: UPDATE PS_TL_INSTALLATION SET LAST_SEQ_PAY_TIME Blocking All Users

(Doc ID 2418418.1)

Last updated on JULY 09, 2018

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, extreme performance issue is encountered when employees are clocking out or in...they are using the 'web clock' and average wait time for the acknowledgement is approx. 10 minutes.
ACTUAL BEHAVIOR
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Time and Labor: UPDATE PS_TL_INSTALLATION SET LAST_SEQ_PAY_TIME Blocking All Users


We are experiencing slowness in HCM. 

EXPECTED BEHAVIOR
-----------------------
There should be no performance delay

STEPS
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The issue can be reproduced at will with the following steps:
1. Submit punches using webclock
2. There is performance delay

Cause

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