E-COB: COBOL Program PTPNTEST Remote Call Test Fails with Return Code: 00404 Error Message : SQLRT: Unable to connect to database
(Doc ID 2418727.1)
Last updated on APRIL 13, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.50 and laterInformation in this document applies to any platform.
Symptoms
Applies to : UNIX / Linux or Windows platforms
Sample Environment:
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PeopleTools 8.55.19
TEST environment
Windows platform
Issue:
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Cobol remote call test fails with the following error. The PTPDBTST process runs successfully via the scheduler.
Application Program Failed
Action Type : SQL CONNEC
In Pgm Section : SQLRT:GG100 SQL-CONNECT
With Return Code: 00404
Error Message : SQLRT: Unable to connect to database: PSTST1
Impact:
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PeopleSoft application uses cobol remote call for several processes that provide application functionality e.g benefits administration, pay confirm etc. If the remote call test fails, that indicates that none of the remote called processes will run.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |