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EPY: Fluid MO W-4 Not Submitting Correctly (Doc ID 2418784.1)

Last updated on JULY 03, 2018

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When submitting a self service MO w-4 for with a martial status as Single and submitting the following error is being received:

Error: The spouse work checkbox doesn't match with the allowance selected.

If claiming single on the MO w-4 form Line 2 for spouse information should be be needed to submit the form.

The issue can be reproduced at will with the following steps:
1. Go out to ESS for employee in MO
2. Click on Link to change MO state form
3. select Single and add 1 to line 1
4. Click Submit


Changes

 

Cause

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