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Create COBRA Non-Employee Error Saving Component Interface (Doc ID 2418838.1)

Last updated on JULY 09, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

STATEMENT OF ISSUE
---------------------------
Getting a Component Interface failed error when trying to create a COBRA non-Employee
The COBRA emplID is not being created.

STEPS
-----------------------
1. Created a COBRA event for an employee and their dependents
2. On the COBRA Manual Entry page, enter the required dependent information and Click Save and Add Next.
3. Received message of Empl ID creation. Pressed OK
4. Another message -- Component Interface failed to save the JOB_DATA component. (3000,746).


Cause

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