Closing Requisitions from Requester's Workbench have Performance Issues

(Doc ID 2419186.1)

Last updated on JULY 04, 2018

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

There are performance issues when try to close requisitions form Requester's Workbench.
This is happening for those requisitions with about 300 lines, after hitting the close push button the page is taking almost 4 to 5 minutes to redirect to display Processing result page.

Steps to Reproduce the Issue:

1. Navigate to Requestor Workbench (navigation Purchasing>Requisition>Requester Workbench) and search Requisition in a Business unit
2. Search a Requisition which is eligible for Close.
3. Once the REQ has been displayed in the Filter criteria page, select the check box against the REQ and Click on Close Button.

Changes

 

Cause

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