Not Able To Finalize Work Order, Once It Is Closed.

(Doc ID 2419516.1)

Last updated on JULY 05, 2018

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


When creating an invoice against a Work Order then try to finalize that Work Order, system is not allowing that generating message: "Work order cannot be finalized because there are pending timesheets,expenses or invoices for this WO"


The issue can be reproduced at will with the following steps:
1. uncheck the approval required for invoice in service procurement business unit
2. Create a new WO and release it.
3. Create a time sheet for the WO.
4. Create an invoice and the invoice will be auto approved.
5- Now close the WO.
6- Try to finalize the WO and you will get a message that : Work order cannot be finalized because there are pending timesheets,expenses or invoices for this WO



Cause

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