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Unable To Render The Fluid Tiles On Procurement Operations - Top 10 Contract Category (Doc ID 2419639.1)

Last updated on JULY 05, 2018

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms



When attempting to Access fluid tiles on procurement operations - Top 10 Contract Category, Top 10 Non Contract Category, Procurement spend analysis FL, Procurement Contract Spend FL.
the following error occurs.

ERROR
-----------------------
Unable to access the underlying Query Datasource. (268,54) PT_PGPACKAGE.PT_PGInformation.OnExecute Name:InitializeFromDB PCPC:3195 Statement:118
Called from:PTPG_API.Model.OnExecute Name:Model Statement:50
Called from:PTS_SEARCH.PivotGridSearch.OnExecute Name:Initiate Statement:53
Called from:PTPG_NUI_VWR.Activate Statement:137


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login
2. go to procurement operation
3. click on TILES with no data

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access this tiles.

Changes

 This tiles are not supposed to be available for viewing .This resolution will hide the tiles and make them not available for adding to home page

Cause

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