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EEX 9.2: Alternate Account Prompt Are Not Working Correctly With Different Billing Defaults. (Doc ID 2419935.1)

Last updated on JULY 08, 2018

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Alternate Account Prompt Are Not Working Correctly With Different Billing Defaults.

Setup:
1. Enable Alternate Account at installation
2. Enable Alternate Account at Ledger for a unit
3. Setup Alternate Account Record group SetID for SetID
4. Setup Alternate Account Record group SetID for Business Unit
5. Setup Alternate Account Setup for an account
6. Setup and Expense Type Chartfield Defaults for one billing with alternate account
7. No Default Billing code on Expense billing Code Setup

Scenario -1
Step:
 1. Log into the FSCM Online Application as User ID VP1:
 2. Enable Alternate Account in Installation Options ¿ Overall
 3. Configure Alternate Account 602000 for Expenses and Map to Account 650020
           Expense Type page: Add Alt Acct for Expense Type AIRFARE
 4. Expense Billing Code. No default billing code was set for the Setid SHARE
 5. Create Expense Report for KU0021 Jessica Bendetto
 6. Complete expense report information
 7. Enter Billing Type = Internal
 8. Click on Search Alternate Account

Actual Result:Alternate Account is visible but is not the correct list, it should only be Alternate Account 602000

Scenario - 2
Step:
 1. Set Billing Code Internal as Default
 2. Create Expense Report for KU0021 Jessica Bendetto
 3. Complete Expense Report information
 4. Click on Search Alternate Account

Actual Result: Alternate Account is visible and it only lists Alternate Account 602000 which is correct.

Please see the replication steps for details.

Scenario -3
Steps:
 1. Make sure there is no billing type default on update profile for the employee
 2. Create the Expense Report with same Expense Type and select Billing Type for which alternate account was setup
 3. Click on Account Prompt shows list of all account

Actual Result2:  Account Prompt shows list of all account Alternate Account Prompt shows prompt for account

 4. Added another line for the same Expense Type and Billing Type

Actual Result3: Account prompt shows only the account which is tagged with alternate account.Account Prompts are not consistent between the lines
Alternate account shows correct values on 2nd line

 5. Now change the billing defaults on the update profile page.
 6. Keep the same value for which you have setup the alternate account on Expense Type
 7. Create another Expense Report with same Expense Type
     --- Billing Type and alternate account will be automatically defaulted

Actual Result4: In this Expense Report prompts are consistent between the lines But not sure if the account prompt should show all value or only mapped
values with alternate account

 8. Now change the billing defaults on the update profile page.
 9. Keep a different value for which you have setup the alternate account on Expense Type
 10.Create the Expense Report with same Expense Type and select Billing Type for which alternate account was setup

Actual Result: Click on Account Prompt shows list of all account on all lines. Alternate account shows correct values on all lines
But not sure if the account prompt should show all value or only mapped values with alternate account

Please see the replication steps for details.

Expected Result:
Account/Alternate account prompts should be consistent and work correctly.

Cause

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