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Manager Direct Reports Are Showing Up Incorrectly For the Reporting Change Transaction (Doc ID 2420083.1)

Last updated on JULY 09, 2018

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Direct Reports issues

ACTUAL BEHAVIOR
---------------
Direct reports are showing up incorrectly for the manger.  The manager has 348 direct reports. The PS_HR_DIRECT_REP_2 record contains those 348 employees.  However when the manager pulls up the Classic Manager Self Service Reporting change transaction, only 238 employees are displayed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manager goes to MSS>Reporting Change
2. Only 238 of the employees that report to the manager display in the grid.



Changes

 

Cause

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