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Repackaging Incorrectly Sets Pell Total Percent Used to 0 (Doc ID 2420129.1)

Last updated on AUGUST 17, 2018

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : CS 9 or CS 9.2, Year Round Pell

ACTUAL BEHAVIOR
---------------
When running repackaging for Pell, the Pell total percent used is being re-calculated to 0, incorrectly.

EXPECTED BEHAVIOR
-----------------------
The total percent used should always be calculated and maintained to match what has been awarded.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Award Pell1 as normal.
2. Review Pell aggregate record and verify total percent used is correct.
3. Set up repackaging plan to validate Pell1 and Pell2.
4. Set up conditions such that when the package is re-validated, Pell1 will
receive some kind of validation edit and/or be reduced, and Pell2 is not
awarded.
5. Re-package student with plan from step 3
6. Re-verify total percent used.


WHAT IS WORKING
--------------------------
The issue only occurs with repackaging, and not other modes of packaging, and even with repackaging it only occurs in a relatively small percentage of cases. As indicated in the steps above, the key condition seems to be having the Pell1 adjusted, or a validation edit assigned, and Pell2 not awarded. Manually cancelling, then re-validating, the Pell item type will fix the total percent amount.



Cause

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