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E-PORTAL: Cannot Add A Tile From a Content Provider Database To Interaction Hub (iHub) Homepage Under Personalize Home Page (Doc ID 2420141.1)

Last updated on AUGUST 16, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

8.55.21

ACTUAL BEHAVIOR
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User is not able to add a tile to a custom homepage

EXPECTED BEHAVIOR
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User should be able to add any tile to their homepage without any problems

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into iHub DEMO as PS
2. Click to "Personalize Homepage"
3. Create a new homepage, call it "Test"
4. Add a Tile found under FSCM Navigation Collections -> Accounts Payable
5. Click Save
6. Notice that the tile is not on the new Test homepage
7. Log directly into FSCM
8. Clickto "Personalize Homepage"
9. Create a new homepage, call it "Test"
10. Add a Tile found under FSCM Navigation Collections -> Accounts Payable
11. Click Save
12. The new homepage saves with the Tile on the page without any issue


Changes

 

Cause

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