Supply Chain BU Error Messages

(Doc ID 2420546.1)

Last updated on JULY 09, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Workforce Administration

When users are trying to create new Business Unit in PRODUCTION, they are not able to complete the action from PIA and receiving the error message Page data is inconsistent with the database.



ERROR
-----------------------
Page data is inconsistent with database. (18,1)

When trying to save your page data, the system found that the information currently in the database did not match what was expected.

This problem can happen if another user has changed the same information while you were making your changes. Note the changes you have made, then
cancel the page. Reload the page and view any changes made by the other user. Ensure your changes are compatible and retry, if appropriate.

If the problem persists, it may be a result of an application or other programming error and should be reported to technical support staff.

Possible application errors that can cause this message include:
- changing page data from SavePostChange PeopleCode, without making a corresponding change to the database.
- changing the database via SqlExec at various points, for data that is also in the component buffers.
- database auto-update fields maintained by triggers didn't get defined correctly in Record Field definition or in Record Properties definition.

Field is Required: SET_CNTRL_TBL - SETCNTRLVALUE (124,64)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigation Path: Main Menu > Setup HCM > Foundation Tables >Organization > Business Unit

2. Click on Search button and select one of the departments.

3. Make required changes

4. Click on Save button
Page data is inconsistent with database. (18,1)

When trying to save your page data, the system found that the information currently in the database did not match what was expected.

This problem can happen if another user has changed the same information while you were making your changes. Note the changes you have made, then
cancel the page. Reload the page and view any changes made by the other user. Ensure your changes are compatible and retry, if appropriate.

If the problem persists, it may be a result of an application or other programming error and should be reported to technical support staff.

Possible application errors that can cause this message include:
- changing page data from SavePostChange PeopleCode, without making a corresponding change to the database.
- changing the database via SqlExec at various points, for data that is also in the component buffers.
- database auto-update fields maintained by triggers didn't get defined correctly in Record Field definition or in Record Properties definition.

5. Click on OK button and again click on Save button. The under mentioned message is displayed.
Field is Required: SET_CNTRL_TBL - SETCNTRLVALUE (124,64)



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create Business Unit.

Changes

 

Cause

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