EGL9.2: Email Notification Does Not Contain Approve And Deny Options Even If Email Approval Has Been Enabled

(Doc ID 2420899.1)

Last updated on JULY 09, 2018

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

When Approver clicks the link in the email notification received, it does not contain Approve and Deny option and instead, routes to Approval/Review a Form - Find an Existing Value / Search Criteria page.
This is even if email approval has been enabled for the Process ID FormApproval under Approval Transaction Registry Page.

Solution

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