IAM Gen By Student Enrol Does Not Work for Students with Multiple APTs

(Doc ID 2421146.1)

Last updated on JULY 19, 2018

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Student Records Additional Features

AM: IAM Gen by Student Enrol does not work for students with multiple APTs

If a student has multiple APTs, the IAM Gen by Student Enroll process fails with No Success even though your query returns one row for the student. It works successfully with students with single APT or no APT

Even If a student has multiple APTs, the IAM is successfully created using the Filtered Selection in IAM Batch Generator using Student Enrollment page.

If you use Filtered selection for the same student the system just creates the enrollments.



ERROR
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File: /vob/peopletools/src/psappeng/aedebug.hSQL error. Stmt #: 1703 Error Position: 0 Return: 805 - ORA-00001: unique constraint (SYSADM.PS_SSR_IAM_ENTAO4) violated
Failed SQL stmt: INSERT INTO PS_SSR_IAM_ENTAO4 (PROCESS_INSTANCE , INSTITUTION , ACAD_CAREER , STRM , EMPLID , CLASS_NBR , SSR_ACTIVITY_ID , SSR_ACT_ID_ROOT , SSR_USE_MANUAL_SEL ,SESSION_CODE ,ACAD_ORG ,SUBJECT ,STDNT_ENRL_STATUS ,SSR_IAM_REQ_ACTION ) SELECT A.PROCESS_INSTANCE ,A.INSTITUTION ,A.ACAD_CAREER ,A.STRM ,A.EMPLID ,A.CLASS_NBR ,B.SSR_ACT_ID_ROOT ,B.SSR_ACT_ID_ROOT ,'N' ,B.SESSION_CODE ,B.ACAD_ORG ,B.SUBJECT ,B.STDNT_ENRL_STATUS ,B.SSR_IAM_REQ_ACTION FROM PS_SSR_IAM_ENR_TGT A ,PS_SSR_IAM_ENRCLVW B WHERE A.PROCESS_INSTANCE = 11003 AND B.OPRID = 'uczrc1' AND A.INSTITUTION = B.INSTITUTION AND A.ACAD_CAREER = B.ACAD_CAREER AND A.STRM = B.STRM AND A.EMPLID = B.EMPLID AND A.CLASS_NBR = B.CLASS_NBR AND NOT EXISTS ( SELECT B2.CLASS_NBR FROM PS_SSR_IAM_ENTAO4 B2 WHERE B2.PROCESS_INSTANCE = 11003 AND B2.INSTITUTION = A.INSTITUTION AND B2.ACAD_CAREER = A.ACAD_CAREER AND B2.STRM = A.STRM AND B2.EMPLID = A.EMPLID AND B2.CLASS_NBR = A.CLASS_NBR)

Process 11003 ABENDED at Step SSR_IAM_ENR.PopSelct.Step01 (SQL) -- RC = 805 (108,524)

Process %s ABENDED at Step %s.%s.%s (Action %s) -- RC = %s



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment - Individual Activity Manager - IAM Gen using Student Enroll
2. Use the query for population selection (Students have more than one APTs)
3. Run the SSR_IAM_ENR process
4. The process fails and the error appears in the Message Log


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
All Undergraduate students will have University Advantage Award courses attached as an addition to their usual program /plan stacks and they will have a 2nd APT attached
Therefore customer cannot use this process at all for our students.

Changes

 

Cause

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