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Application Error: Information found in your resume was not recognized by the system. Please select the indicated items and provide additional information (Doc ID 2421421.1)

Last updated on JULY 10, 2018

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version

CAREERS - Internal Employee - Pending Application to Submit (ERROR)

Internal Employee - Users are trying to submit pending application and receiving below error message.

ERROR
-----------------------

Applicant Receives message 18172, 381 - Information found in your resume was not recognized by the system. Please select the indicated items and provide additional information



STEPS
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The issue can be reproduced at will with the following steps:

1. Internal Applicant applies for a Job Opening, does not submits it but just saves it.
2. Internal Applicant then goes back to My Job Opening and tries to submit the Job Opening they applied for
Applicant Receives the message 18172, 381 - Information found in your resume was not recognized by the system. Please select the indicated items and provide additional information

Changes

 

Cause

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