EeS: Unbalanced Accounting Lines Are Saved In Self-service Invoice Page

(Doc ID 2421450.1)

Last updated on JULY 10, 2018

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, eSettlements

Unbalanced accounting lines are saved in self-service invoice page.


ERROR
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1. “Invoice line Quantity does not match with Accounting line Quantity for line 1 (18052,759)”


STEPS
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The issue can be reproduced at will with the following steps:

Step 1: Login as an eSettlements user and navigate to the following:

Main Menu > eSettlements > Self-Service Invoice
- Once here select the “Review Invoice” link:

Step 2: Select an Invoice ID in the Invoices list:

Step 3: Select the “Accounting” icon under the “Additional Information” tab

Step 4: Select the “Add” button to add a line

Step 5: Add a quantity and some details and then select the “OK” button

Step 6: The user is stopped by a message stating that “The sum of the distribution amounts must equal the line amount”. This prevents the user from keeping incorrect lines on the page as expected.

Step 7: Select the “Return to Invoice” line instead of the “OK” button to go back to the invoice

Step 8: Save the eInvoice

Step 9 : Unable to save the incorrect changes. A message stops me and tells me the “Invoice line Quantity does not match with Accounting line Quantity for line 1 (18052,759)”

Step 10: Go back to the Invoice you just saved:

Step 11: Go back to the “Accounting” button under the “Additional Information” tab:

Step 12: The line saved the changes even though this was incorrect. There should be a validation on the save button that would prevent this from happening.



Changes

 

Cause

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