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Can an Employee Adding Themselves As Dependent or Beneficiary For Life Insurance Multiple Times be Prevented? (Doc ID 2421927.1)

Last updated on JULY 11, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

For Life plan recording, Employees are creating

a.  multiple dependent records of themselves or their estates

b.  multiple beneficiary records of themselves or their estates

and neither is being prevented by the system.


STEPS
-----------------------
1. in eBenefits or through Benefits Administrator, create a dependent or beneficiary record with the same demographic info as the employee
2. save the record
3. the dependent or beneficiary record is saved successfully

Cause

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