My Oracle Support Banner

EAR 9.2 - AR Overdue Charge BI Publisher Report Generates Blank PDF (Doc ID 2422557.1)

Last updated on JULY 12, 2018

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, Overdue Charges

When attempting to AR overdue charge process,
the following error occurs.

AR overdue charge process generates blank PDF

The issue can be reproduced at will with the following steps:
1. Create a pending item with old accounting dates
2. Post the pending item
3. Run AR_OVRDUE process
4. Check the report in the report manager
5. Though process went to success and pending group also got created for OC, the report comes as blank PDF.

The issue has the following business impact:
Due to this issue, users cannot have right report AR Overdue charge process.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.