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EAR 9.2 - AR Overdue Charge BI Publisher Report Generates Blank PDF (Doc ID 2422557.1)

Last updated on JULY 12, 2018

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Overdue Charges

When attempting to AR overdue charge process,
the following error occurs.

ERROR
-----------------------
AR overdue charge process generates blank PDF

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a pending item with old accounting dates
2. Post the pending item
3. Run AR_OVRDUE process
4. Check the report in the report manager
5. Though process went to success and pending group also got created for OC, the report comes as blank PDF.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have right report AR Overdue charge process.

Changes

 

Cause

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