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E-PORTAL: Custom Images Built Using Theme Builder Do Not Work On Classic Pages (Doc ID 2422783.1)

Last updated on JULY 13, 2018

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.


The custom images applied via theme builder appear correctly on the fluid pages , but on the classic page they appear as blank place holders.

Classic pages do not show the custom images.

The images should show correctly on both the classic and the fluid pages.

The issue can be reproduced at will with the following steps:
1. Create a new theme using Theme Builder
2. Open new theme in Theme Builder Advanced Settings
3. change out icons for "Action List Btn-Image", "Home Btn-Image", "Navbar Btn-Image", "Notify Badge-Image", "Search Btn-Image"
4. Save and Publish
5. On fluid pages they show correctly.. But navigate to NavBar > Navigator > PeopleTools > Portal > Structure & Content or any other classic page and the images do not show up.


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