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EMM9.2: When Priority Code Is Modified On Service Request, It's Not Carried Over To Work Order After Upgrade (Doc ID 2422975.1)

Last updated on OCTOBER 24, 2019

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When Priority Code is modified on SR, it's not carried over to Work Order after upgrade to PUM-25
Priority code should remain same as that of the SR.

The issue can be reproduced at will with the following steps:

1. Add a new SR with priority code of 3.
2. Create a WO by changing the priority to 1.
3. Go back to WO and still shows as 3 instead of High.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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