EMM9.2: When Priority Code Is Modified On Service Request, It's Not Carried Over To Work Order After Upgrade
(Doc ID 2422975.1)
Last updated on OCTOBER 24, 2019
Applies to:PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
When Priority Code is modified on SR, it's not carried over to Work Order after upgrade to PUM-25
Priority code should remain same as that of the SR.
The issue can be reproduced at will with the following steps:
1. Add a new SR with priority code of 3.
2. Create a WO by changing the priority to 1.
3. Go back to WO and still shows as 3 instead of High.
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