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E-CA: Defining DB in Change Assistant Failed with "Fail to test User ID/Password: Database connection error." (Doc ID 2423004.1)

Last updated on JULY 13, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Upgrade

When attempting to define the DEMO environment in Change Assistant, the following failure occurred:

ERROR
-----------------------
Fail to test User ID/Password: Database connection error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access Change Assistant
2. Define the database environment

Changes

 

Cause

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