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Getting Cannot Attach Resume Error While Applying For Job Opening in Careers Page (Doc ID 2423285.1)

Last updated on JULY 16, 2018

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Getting the following error while applying for Job Opening in Careers Page


ERROR
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"An error has occurred. Please try your resume or profile again. If this problem persists, please try another submission method or try a different resume file."


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > Careers.
2. Click on any job opening. It will bring up the job opening description.
3. Click the "Apply" button.
4. Log in.
5. Scroll to the bottom and accept the terms and agreements. Click Next.
6. Click on Attach Resume.
7. The error appears. An error has occurred. Please try your resume or profile again. If this problem persists, please try another submission method or try a different resume file.

Cause

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