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Manager Self Service Anomaly (Doc ID 2423457.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Generic (Platform Independent)

Symptoms

HCM 9.2 PUM 27

Issue when processing an MSS transaction. System is overriding the job data component with old value when transaction is saved to database by MSS transaction.

Replication steps:

In the examples below, user details / customer name / address / email / telephone number represent a fictitious sample (based on made up data used in the Product name test environment). Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

1) Initiate the Full Time/ Part Time MSS transaction logging as a manager. I
used KU0003 - Jean Parsons Manager.  For her employee, I used K0MTX005 --
Diane Palmer.
2) While this transaction is in the approval process, add a new row in job
data component for emplid K0MTX005 and update the department ID.
3) Make sure data in job data is with the same effective date as of the MSS
transaction effective date.
4) Approve the MSS transaction as a HR Administrator.
5) Update the job data after final approval of MSS transaction.
6) Review the job data and you will notice the department for the latest
effective date / effective sequence is the old one.

Note: This behavior is same for all the other MSS transactions.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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